Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-ingleside-texas.primarycareaid.com (referred to as “Home care services Ingleside Texas,” “we,” or “us”). We prioritize and respect your privacy by ensuring the highest level of data protection. This comprehensive Privacy Policy explains our practices regarding the collection, storage, access, and management of personal information in alignment with various global privacy regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • General Data Protection Regulation (GDPR) from the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and California Private Rights to Information Act (PRIA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, encompassing:

Please note that this policy does not extend to third-party websites, apps, or services linked from our site, which have their own privacy policies governing data collection and use.

Processing Activities

This Privacy Policy guides interactions when:

  • You register as an authorized user on our applications and services
  • You visit and navigate through our website
  • You subscribe to receive communications, including newsletters, emails, phone calls, or text messages/SMS from us

Personal Data Collection

We collect several types of personal information to enhance your experience and personalize our services. This includes:

  • Account Information: Details required to create and manage your user account on our platform.
  • Payment Information: Data needed for processing transactions, including payment history and billing addresses.
  • Financial Information: Financial records or data associated with payments made through our services.
  • Purchase Information: Records of products or services purchased from us, along with order details.
  • Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile carrier information.
  • Location Data: Geolocation data provided when you use our services on a mobile device.
  • Feedback: Comments, suggestions, reviews, or ratings shared by users regarding our products or services.
  • Social Media Information: User profiles and content shared publicly from social media platforms when you interact with us on these sites.
  • Product Information: Data about the products or services you show interest in or purchase through our platform.

We collect this data through direct user input, interactions with our systems, and automated technologies, such as tracking cookies and server logs. Additionally, third parties may provide us with personal information, adhering to their respective privacy policies.

Cookies

Cookies are small text files stored on your browser or device by our website for various purposes:

  • Strictly Necessary Cookies: Essential for navigating our site, ensuring secure access, and providing basic functionality.
  • Preference Cookies: Customizing user experience based on preferences and settings.
  • Analytics Cookies: Tracking aggregated data to improve our services, understand user behavior, and analyze trends.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which non-essential cookies are set.

Retention and Deletion

We retain personal data as necessary for the fulfillment of specific purposes, including:

  • Providing and improving our services
  • Complying with legal obligations
  • Conducting market research and analytics
  • Maintaining user accounts

Once these purposes are achieved or when no longer required by law, we delete or anonymize the personal data to ensure confidentiality.

Security Measures

We employ robust organizational and technical security measures to safeguard your information:

  • Encryption of sensitive data both in transit and at rest
  • Access controls and secure authentication protocols
  • Regular security audits and updates
  • Training for employees on data protection best practices

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children.

Your Rights

Depending on your location, you may have various rights regarding your personal data, including:

  • Access to your information and its disclosure
  • Correction or rectification of inaccurate data
    -Erasure (right to be forgotten) under certain circumstances
  • Restriction or limitation of processing
  • Data portability for transferring your information to another service provider
  • Objection to the processing of your data
  • Non-discrimination in our services based on your exercise of privacy rights
  • The right to file appeals or complaints with relevant supervisory authorities

To exercise these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any modifications will be effective immediately upon posting the updated policy on our website.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please reach out to us via: